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Terms & Conditions

 

Innovate Interactive and its subsidiaries hereinafter referred as ‘Innovate, ‘we’, ‘us’ or ‘our’ is committed to respect your privacy and choices. The statement explains Photon’s privacy practices with regard to personal information collected by us when you visit our website and participate in our marketing events, campaigns or apply for available jobs through our website or Job portals.  

   

1. What personal information do we collect and process and how do we use it?  

   

1.1 What personal Information we collect and process?  

   

'Personal Information' is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of Innovate.  

In general, you may browse our website without providing any Personal Information about yourself. However, we collect certain information such as  

  • Information that you provide via our website, including information you provide when you register on our website e.g. name, email address, designation, company, country and telephone number;  

  • Information about your computer and about your visits to and use of this Site, such as your Internet Protocol (IP) address, demographics, your computers’ operating system, and browser type and information collected via cookies  

  • Cookie related details are provided Innovate’s cookie policy.  

  •    

1.2 How do we use your personal information?  

   

We use your Personal Information for the following purposes:  

  • to provide better usability, troubleshooting and site maintenance  

  • to understand which parts of the website are visited and how frequently  

  • to create your user ID  

  • to identify you once you register on our website  

  • to contact you and respond to your questions or requests  

  • to provide access to desirable content based on your preferences  

  • to process job application related requests  

  •    

1.3 What is the legal basis of this processing?  

   

Innovate uses your personal data only when it is absolutely necessary for a specific purpose. Here we are explaining all the purposes where we might process your personal information.  

   

Purpose  

Legal Basis  

Managing our contractual and/or employment relationship with you  

Necessary for the performance of a contract to which you are a party  

Recruitment  

Justified on the basis of our legitimate interests for ensuring that we recruit the appropriate employees  

Facilitating communication with you(including in case of emergencies, and to provide you with requested information)  

Justified on the basis of our legitimate interests for ensuring proper communication and emergency handling within the organization  

Operating and managing our business operations  

Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations  

Complying with legal requirements  

Necessary for the compliance with a legal obligation to which we are subject  

Monitoring your use of our systems (including monitoring the use of our website and any apps and tools you use)  

Justified on the basis of our legitimate interests of avoiding non-compliance and protecting our reputation  

Improving the security and functioning of our website, networks and information  

Justified on the basis of our legitimate interests for ensuring that you receive an excellent user experience and our networks and information are secure  

Undertaking data analytics, i.e. applying analytics to business operations and data to describe, predict and improve business performance and/or to provide a better user experience  

Justified on the basis of our legitimate interests for ensuring the proper functioning of our business operations  

Marketing our products and services to you (unless you objected against such processing)  

Justified on the basis of our legitimate interests for ensuring that we can conduct and increase our business  

   

There might be other purposes where we might collect and process your personal information with prior information if not listed above.  

   

2. What happens when you chose not to share your personal information, as required?  

   

If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding service in the matter it is expected.  

   

3. Who are the data recipients?  

   

Innovate does not share your Personal Information with third parties for marketing purposes without seeking your prior permission.  

We may share your Personal Information with:  

  • Innovate or with any of its subsidiaries  

  • Business partners  

  • Service vendors  

  • Authorized third-party agents  

  • Contractors  

   

4. Where is data transferred?  

   

Innovate Interactive, based in Chennai, is the data controller processing your Personal Information. The following applies only where the data controller processing your Personal Information is domiciled in the European Economic Area (“EEA”):  

We transfer Personal Information to countries outside the EEA to third parties, including to countries which have different data protection standards to those which apply in the EEA. The locations of Innovate group companies is available under contact section of our website. Our service providers are primarily located in US,India and UK. Where service providers process your Personal Information in countries deemed adequate by the European Commission, we rely on the European Commission's decision to protect your Personal Information.  

For transfers to Innovate group companies and service providers outside the EEA, we use standard contractual clauses or rely on a service provider's Privacy Shield certification or a service provider's (EU data protection authority approved) corporate rules that are in place to protect your Personal Information. When required, Photon discloses Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.  

   

5. What about data security?  

   

We maintain organizational, physical and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures, and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.  

We adopt market-leading security measures to protect your personal data. This includes (But not limited to):  

  • We hold an ISO27001 certification, which indicates that we adhere to the highest and strictest information security standards. This is a security standard awarded by the British Standards Institution (“BSI”) that serves as international certification that Innovate adheres to the highest and strictest standards. This certification is the only auditable international standard that defines the requirements for an Information Security Management System(“ISMS”), and confirms that Innovate’s processes and security controls provide an effective framework for protecting our clients’ and our own information.  

  • We have a Customer Data Confidentiality program in place which governs the stewardship of client information and systems entrusted to us.  

  • We have regular penetration testing performed by a third party provider, which continues to show the strength of our technical defenses.  

Regarding your use of our websites, you should understand that the open nature of the internet is such that information and personal data flows over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data are intended.  

   

   

6. Which rights do you have with respect to the processing of your personal data?  

   

   

You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:  

  • Request access to the personal data we process about you: this right entitles you to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data.  

  • Request a rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.  

  • Object to the processing of your personal data: this right entitles you to request that Innovate no longer processes your personal data.  

  • Request the erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes.  

  • Request the restriction of the processing of your personal data: this right entitles you to request that Innovate only processes your personal data in limited circumstances, including with your consent.  

  • Request portability of your personal data: this right entitles you to receive a copy (in a structured, commonly used and machine-readable format) of personal data that you have provided to Innovate, or request us to transmit such personal data to another data controller  

You can assert your rights in the corresponding sections where such information was provided or by contacting us  

   

   

7. How long data will be retained by us?  

   

We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures so that personal data are deleted after a reasonable time according to the following retention criteria:  

  • We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).  

  • We will only keep the data while your account is active or for as long as needed to provide services to you.  

  • We retain your data for as long as needed in order to comply with our global legal and contractual obligations.  

   

8. Third-party websites  

   

Innovate does not provides links to third-party websites and services. However, Innovate is not responsible for the privacy statements, practices, or the contents of such third-party websites through any malicious popups from your device.  

   

   

9. How to reach us  

   

If you have any questions regarding our privacy practices or this privacy statement, please contact us at:  

Data Privacy Officer.  

Corporate Compliance Office, Innovate,  

3716 Coldstream dr lriving, Texas, 75063, USA.  

Phone: +91 XXXXXXXXX  

Email: hr@innovatesoftllc.com 

   

10. Updates to this privacy statement  

   

Innovate may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the website. But our commitment to protect the privacy of website users will continue to remain.